1. Scope
This guidance applies when Scanbo AI products are used in remote-care or telehealth workflows. It supplements the applicable Terms of Use, Privacy Policy, and customer agreement.
2. Appropriate Use
Licensed healthcare professionals may use Ambient for documentation, RxShield for published medication-safety references, and Relay for connected device and wearable data delivery during authorized workflows.
3. Limitations
Products may not have a complete patient history, medication list, allergies, renal or hepatic status, pregnancy status, or other patient-specific factors. Outputs must be reviewed in context.
4. Emergency Care
Scanbo AI products are not emergency services. In an emergency, prioritize direct assessment and local emergency protocols and contact emergency services when appropriate.
5. Provider Responsibility
Providers and customer organizations are responsible for patient identity, consent, licensing, standard of care, secure communications, and compliance with laws where the patient and provider are located.
6. Contact
For telehealth workflow questions, contact [email protected].